Raquel Benbunan-Fich

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Research Categories:

[Journal Articles] [Case Studies] [Book Chapters] [Conference Proceedings] [Presentations] [Book Reviews] [Other Publications]


Refereed Journal Articles

Benbunan-Fich, R. and Truman, A. “Multitasking with Laptops during Meetings,” Communications of the ACM, Forthcoming.

 

Altschuller, S. and Benbunan-Fich, R. “In search of trust for newly formed disaster recovery virtual teams.” International Journal of Technology, Policy and Management, Forthcoming.

 

Mohan, K., Kumar, N. and Benbunan-Fich, R. “Examining Communication Media Selection and Information Processing in Software Development,” IEEE Transactions on Professional Communication, Forthcoming.

 

Gallivan, M. and Benbunan-Fich, R. “Exploring the Relationship between Gender and Career Outcomes for Social Scientists: Implications for Research on IS Scholarship,” Information Technology & People, Vol. 21, N. 2, June 2008, 178-204.

 

Benbunan-Fich, R. and Koufaris, M. “Motivations and contribution behavior in Social Bookmarking Systems,” Electronic Markets, Vol. 18, N. 2, May 2008, 150-160.

 

Benbunan-Fich, R. and Benbunan, A. “Understanding User Behavior with New Mobile Applications,” Journal of Strategic Information Systems, Vol. 16, N. 4, December 2007, 393-412.

 

Arbaugh, J.B. and Benbunan-Fich, R. “The importance of participant interaction in online environments,” Decision Support Systems, Vol. 43, N. 3, April 2007, 853-865.

 

Gallivan, M.J. and Benbunan-Fich, R. “Analysing IS Research Productivity: An inclusive approach to global IS scholarship,” European Journal of Information Systems, Vol. 16, February 2007, 36-53.

 

Arbaugh, J.B. and Benbunan-Fich, R. “An investigation of epistemological and social dimensions of teaching in online learning environments,” Academy of Management Learning and Education, Vol. 5, N. 4, December 2006, 435-447.

 

Benbunan-Fich, R. and Arbaugh, J.B. “Separating the effects of knowledge construction and group collaboration,” Information and Management, Vol. 33, N. 6, September 2006, pp. 778-793.

 

Benbunan-Fich, R. and Mohan, K. “Research publications in Systems Development during 2000-2004,” Communications of the AIS, Vol. 17, Article 18, March 2006, pp. 373-390.

 

Benbunan-Fich, R. “From the Blackberry to the Blogosohere: The Influence of Information Technology in the recent US presidential elections,” unreviewed feature article in IEEE Technology and Society, Vol. 25, N. 1, Spring 2006, pp. 6-9.

 

Benbunan-Fich, R. and Altschuller, S. “Web presence transformations in the 1990s: An analysis of press releases,” IEEE Transactions on Professional Communication, Vol. 48, N. 2, June 2005, 131-146.

 

Benbunan-Fich, R. and Fich, E. “Measuring the value of redesigning a web presence,” Journal of Electronic Commerce in Organizations, Vol. 3, N. 1, Jan-March 2005, 35-52.

 

Gallivan, M. and Benbunan-Fich, R. “A Framework for Analyzing Levels of Analysis Issues in Studies of E-collaboration” IEEE Transactions on Professional Communication, Vol. 48, N. 1, March 2005, 87-104.

 

Arbaugh, J.B. and Benbunan-Fich, R. “In defense of using quantitative approaches to research networked management learning,” Management Learning, Vol. 35, N. 2, June 2004, 117-124.

 

Benbunan-Fich, R. and Fich, E. “Effects of web traffic announcements on firm value,” International Journal of Electronic Commerce, Vol. 8, N. 4, Summer 2004, 161-181.

 

Benbunan-Fich, R. and Hiltz, S. R. “Mediators of the effectiveness of online courses,” IEEE Transactions on Professional Communication. Vol. 46, N. 4, December 2003, 298-312.

 

Benbunan-Fich, R.; Hiltz, S. R. and Turoff, M. “A comparative content analysis of face-to-face vs. asynchronous group decision making.” Decision Support Systems. Vol. 34, N. 4, March 2003, 457-469.

 

Benbunan-Fich, R. "Improving education and training with Information Technology" Communications of the ACM. Vol. 45 (6), June 2002, 94-99.

 

Benbunan-Fich, R. "Using protocol analysis to evaluate the usability of a commercial web site" Information & Management. Vol. 39, N. 2, December 2001, 151-163.

 

Hiltz, S.R.; Coppola, N.; Rotter, N.; Turoff, M. and Benbunan-Fich, R. "Measuring the Importance of Collaborative Learning for the Effectiveness of ALN: A Multi-Measure, Multi-Method Approach." Journal of Asynchronous Learning Networks, Vol. 4. Issue 2, 2000. Available Online.

 

Benbunan-Fich, R. and Hiltz, S.R. "Effects of Asynchronous Learning Networks: A Field Experiment." Group Decision and Negotiation, 8, September 1999, 409-426.

 

Benbunan-Fich, R. " Assessing Learning Effectiveness of Asynchronous Computer-Mediated Communications in the Classroom," Journal of Computer Information Systems, Vol. XXXIX, n. 4, Summer 1999, 82-97.

 

Benbunan-Fich, R. and Hiltz, S.R. "Educational Applications of Computer-Mediated Communications: Solving Case Studies through Asynchronous Learning Networks." Journal of Computer-Mediated Communication, 4(3), March 1999. Available Online.

 

Benbunan-Fich, R., "Guidelines for Teaching Computer Ethics using Case Scenarios", ACM SIGCAS, 28 (3), September 1998, 20-24.

 

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Case Studies and Cross-Disciplinary Articles in Refereed Journals

Benbunan-Fich, R. and Springstead, C. “From levers to clicks: A voting technology decision,” Case Research Journal. Vol. 23 (1), Winter 2003, 87-108.

 

Benbunan-Fich, R. and Stoever, W. “Using Information Technology to promote multi-cultural case teaching: A pedagogical framework.” Journal of Teaching in International Business. Vol. 14, N. 2/3, 2003, 13-27.

 

Benbunan-Fich, R. and Gallivan, M. “AmericanGreetings.com.”  Case Research Journal.  Vol. 22, N.2, Spring 2002, 85-100.

 

Benbunan-Fich, R. "Electronic greetings vs. paper cards: Managerial challenges and entrepreneurial opportunities," Journal of Applied Management and Entrepreneurship, 5(1), September 1999, 119-134.

 

Benbunan-Fich, R.; Lozada, H.; Pirog, S.; Priluck, R. and Wisenblit, J. "Integrating Information Technology into the Marketing Curriculum: A Pragmatic Paradigm." Journal of Marketing Education. Vol. 23, N. 1, April 2001, 5-15. Best paper of the year award.

 

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Book Chapters

Benbunan-Fich, R. and Fich, E. “Firm value effects of web site redesign.” In Khosrow-Pour, M. Editor, Utilizing and Managing Commerce and Services Online, Idea Group Publishers, PA, 2007, 20-41.

 

Benbunan-Fich, R. and Arbaugh, J.B. "Gender Differences in Online courses"  In Eileen Trauth, Editor, Encyclopedia of Gender and IT, Idea Group Publishers, PA, 2006.

 

Benbunan-Fich, R.; Hiltz, R. and Harasim, L. “The online interaction learning model: An integrated theoretical framework for learning networks.” In Hiltz and Goldman Editors: Learning Together Online: Research on Asynchronous Learning Networks. Lawrence Erlbaum Publishers, NJ, 2005, 19-37.

 

Arbaugh, J.B. and Benbunan-Fich, R. “Contextual factors that influence ALN effectiveness.” In Hiltz and Goldman Editors: Learning Together Online: Research on Asynchronous Learning Networks. Lawrence Erlbaum Publishers, NJ, 2005, 123-144.

 

Hiltz, S.R.; Arbaugh, J.B., Benbunan-Fich, R. and Shea, P. “ALN Research: What we know and what we need to know about contextual influences.”  In Bourne and Moore Editors: Elements of Quality of Online Education. Vol. 5, Sloan-C Series, 109-124.

 

Benbunan-Fich, R. and L. Stelzer "Computer-assisted learning of Information Systems: Matching pedagogy with technology."  In Eli Cohen, Editor, Challenges of Information Technology Education in the 21st Century, Idea Group Publishers, 2002. pp 85-99.

 

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Refereed Conference Proceedings

Altschuller, S. and Benbunan-Fich, R. “Antecedents to Trust in Ad-Hoc Emergency Response Virtual Teams,” May 2008, Washington, DC. Information Systems for Crisis Response and Management (ISCRAM) Proceedings

 

Altschuller, S. and Benbunan-Fich, R. “Investigating the Effects of Electronic Self-Portrayal on Trust in Virtual Teams,” Research-in-Progress Poster Presentation, International Conference on Information Systems (ICIS), December, 2007 in Montreal, Canada.

 

Benbunan-Fich, R. and Koufaris, M. “Understanding the sustainability of social bookmarking systems.” 6th Workshop on eBusiness (Web 2007), December 9th, 2007, Montreal, Canada.

 

Benbunan-Fich, R., Hiltz, S.R. and Ocker, R. “Leadership and Virtual Distance in Virtual Teams: A review and research agenda,” presented at the 2006 Group Decision and Negotiation Conference, June 25-28, Germany.

 

Arbaugh, J.B. and Benbunan-Fich, R. "Examining the influence of participant interaction modes in web-based learning environments," presented at the 2006 Academy of Management Annual Meeting, August 11-16, in Atlanta, GA.

 

Gallivan, M. and Benbunan-Fich, R. “Examining the relationship between gender and research productivity of IS faculty,  presented at the SIG-MIS-CPR Conference in Claremont, CA, April 2006.

 

Benbunan-Fich, R. and Hampton-Sosa, W. “Investments in Web technologies and firm value effects.” Proceedings of AMCIS 2004, New York, NY.

 

Arbaugh, J.B. and Benbunan-Fich, R. “Testing the applicability of learning theories to Web-based MBA courses.” Proceedings of the 2003 Academy of Management Meeting, Seattle, WA, August 2003, 6 pages. Selected as Best Paper in Management Education.

 

Benbunan-Fich, R. and Hiltz, S.R. “Correlates of effectiveness of learning networks: The effects of course level, course type and gender on outcomes.” Proceedings of the 35th Hawaii International Conference on System Sciences HICSS-35, CD-ROM / Abstracts Proceedings, 7-10 January 2002, Big Island, HI, USA. IEEE Computer Society, 2002.

 

Benbunan-Fich, R. and Springstead, C. “Punch cards, levers or clicks? A voting technology decision” with C. Springstead.  Proceedings of the North American Case Research Association (NACRA), October 4-6, 2001, Memphis, TN.

 

Benbunan-Fich, R., Hiltz, S.R. and Turoff, M. "A Comparative Content Analysis of Face-to-Face vs. ALN-Mediated Teamwork." Proceedings of the 34th Hawaii International Conference on System Sciences HICSS-34, January 2001.

 

Benbunan-Fich, R. and Gallivan, M. "The threat of electronic products: The case of AmericanGreetings.com." Proceedings of the North American Case Research Association (NACRA), October 12-14, 2000, San Antonio, TX.

 

Benbunan-Fich, R. "Metaphors of Information Technology in Management Education." Proceedings of the Eastern Academy of Management, 37th Annual Meeting, May 10-13, 2000, Danvers, MA.

 

Benbunan-Fich, R. "The Role of Information Technology in Higher Education." Proceedings of the Center for Catholic Studies. " Seton Hall University, 1999, pp. 8-11.

Benbunan-Fich, R., "Methods for evaluating the usability of web-based systems", Proceedings of the Americas Conferences on Information Systems AMCIS-1999, August, pp. 868-870.

 

Benbunan-Fich, R. "Leveraging Management Education with Information Technology *" Proceedings of the EAM (Eastern Academy of Management) Annual Meeting, 1999, pp. 223-226 (* winner of the outstanding Management Education and Development paper).

 

Benbunan-Fich, R. and Hiltz, S.R. "Learning Effects of Asynchronous Learning Networks: A Comparison of Groups and Individuals solving Ethical Case Scenarios", with S.R. Hiltz, Proceedings of the Thirtieth Annual Hawaii International Conference on System Sciences HICSS-31, January 1998.

 

Benbunan-Fich, R. and Hiltz, S.R. "Evaluating the Importance of Collaborative Learning in Asynchronous Learning Networks (ALN's)", with S.R. Hiltz. Third International Conference on ALN, New York, October 1997.

 

Benbunan-Fich, R. "An Interaction Meta-Model for Groupware Theory and Research", Proceedings of the Thirtieth Annual Hawaii International Conference on System Sciences HICSS-30, January 1997.

 

Benbunan-Fich, R. "Information Technology in Organizations: Tool, Machine or Weapon?" Proceedings of the Association of Management Conference 1995, V.13, N. 1, pp. 147-154.

 

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Presentations

“Impacts of Electronic Self-Portrayal on Newly Formed Virtual Teams,” co-authored with S. Altschuller, will be presented at the Symposium “The Network Nation and Beyond: A Festschrift in honor of Roxanne Hiltz and Murray Turoff” that will be held at NJIT on Oct. 12-13, 2007.

 

“Productivity and Impact of Gerry DeSanctis Scholarship,” co-authored with M. Gallivan,  was presented at the Conference Celebrating the Life and Scholarship of Gerry DeSanctis, hosted by the Fuqua School of Business at Duke University, Chapel Hill NC,  on March 3-5, 2006.

 

Discussant of the paper “Being there vs. Being wired: The effect of collocation on social capital in distributed teams,” by Priscilla Arling and Mani Subramani, presented at the Twenty-Sixth International Conference on Information Systems (ICIS), held in Las Vegas NV, on December 11-14, 2005.

 

Presentation at the NJIT Research Seminar. November 8th, 2004.

 

Presentation at the Information Systems Research Workshop (ISRW), Zicklin School of Business, Baruch College, CUNY. October 21st, 2004.

 

Presentation at the Information Systems Research Workshop (ISRW), Zicklin School of Business, Baruch College, CUNY. October 9th, 2003.

 

“Creative Destruction: Examining the influence of e-commerce on information products.” New York Innovation Research Network (NYIRN) Seminar, New York University, Stern School of Business. May 31-June 1, 2002. 

 

Presentation at the Georgia State University, Robinson College of Business, Research Seminar on 4/19/02.

 

2000, "A Framework for Driving Computerized Learning Support Decisions." Professional development workshop at the 60th annual meeting of the Academy of Management, August 6, Toronto, Canada.

 

1999, "Information Technology in the Greeting Card Industry". Presented at the Second FDU Regional Business Symposium, Madison, NJ. April 23.

 

1997, "Supporting Collaborative Learning in Asynchronous Learning Networks". Invited Keynote Address for the UNESCO/ Open University Symposium on Virtual Learning Environments and the role of the Teacher, with S.R. Hiltz, England, April 28, 1997.

 

1997, "Evaluating the importance of Collaborative Learning in ALN's" with S.R. Hiltz. ASEE/IEEE Frontiers in Education Conference.

Dissertation

Benbunan-Fich, R. (1997). Effects of computer-mediated communication systems on learning, performance and satisfaction: A comparison of groups and individuals solving ethical scenarios. Ph.D. Dissertation, Rutgers University, Newark, NJ. UMI Dissertation Services # 9729583.

 

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Book Reviews

“Blended learning in Higher Education” Academy of Management Learning and Education, Vol. 7, N. 1, March 2008, 135-137.

 

"Internet Business Models and Strategies: Text and Cases" The Mid-Atlantic Journal of Business, 36(4), December 2000, 229-231.

 

"The Business of e-Commerce: From Corporate Strategy to Technology" The Mid-Atlantic Journal of Business, 36 (2 & 3), June & September 2000, 143-144.

 

"Cases in Electronic Commerce." The Mid-Atlantic Journal of Business, 36(1), March 2000, 69-70.

 

"Computing Calamities: Lessons learned from products, projects and companies that failed". The Mid-Atlantic Journal of Business, 35(2 & 3), June & September 1999, 143-144.

 

"BLUR: The Speed of Change in the Connected Economy." The Mid-Atlantic Journal of Business, 34(3), December 1998, 295-297.

 

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Publications in Spanish

Astorga, P. and Benbunan, R. "Information Systems in Local Governments" (in Spanish). In J. Kelly comp. La Gerencia Municipal. Caracas: Ediciones IESA, 1993.

 

Benbunan, R. "History of telecommunications in Venezuela" (in Spanish). In A. Frances, Alo Venezuela. Caracas: Ediciones IESA, 1993.

 

Benbunan, R. and Betancourt, N. "Marketing in an Inflationary Context" (in Spanish). In A. Frances and L. Davalos, comps. Inflacion: Economia, Empresa y Sociedad. Caracas: Ediciones IESA, 1991.

 

Benbunan, R. and DiTrolio, S. "The Local Gasoline Market" (in Spanish), co-authored with S. DiTrolio. Caso de Estudio IESA (IESA's Case Study), N. 89-2, Caracas: Ediciones IESA, 1989.

 

Betancourt, N. and Benbunan, R. "The Mayonnaise War" (in Spanish). Caso de Estudio IESA (IESA's Case Study), N. 89-1, Caracas: Ediciones IESA, 1989.

 

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