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Refereed Journal Articles
Lang, G. and Benbunan-Fich R. “The Use
of Social Media in Disaster Situations: Framework and Cases,” International
Journal of Information Systems for Crisis Response Management (IJISCRAM),
Forthcoming.
Altschuller, S. and Benbunan-Fich, R. “Trust, Performance and the Communication
Process in Ad-hoc Decision Making Virtual Teams,” Journal of Computer-Mediated
Communication, Forthcoming.
Ocker, R., Huang, H., Benbunan-Fich,
R. and Hiltz, S.R. “Leadership Dynamics in
Partially Distributed Teams: an Exploratory Study of the Effects of
Configuration and Distance,” Group Decision and Negotiation, Forthcoming.
Benbunan-Fich, R. and Koufaris,
M. “An Empirical Examination of the Sustainability of Social Bookmarking Websites,” Journal of Information Systems
and E-Business Management, Forthcoming.
Arakji, R., Benbunan-Fich,
R. and Koufaris, M. “Exploring Contributions of
Public Resources in Social Bookmarking Systems,” Decision
Support Systems, 47, 3, June 2009, pp. 245-253.
Altschuller, S. and Benbunan-Fich,
R. “Is Music Downloading the New Prohibition?: What
students reveal through an ethical dilemma,” Ethics and Information
Technology, 11,
1, March 2009, 49-56.
Mohan, K., Kumar, N. and Benbunan-Fich,
R. “Examining Communication Media Selection and Information Processing in
Software Development,” IEEE Transactions on Professional Communication,
52, 1, March 2009, 17-39.
Benbunan-Fich, R. and Truman, A. “Multitasking
with Laptops during Meetings,” Communications of the ACM, 52,
2, February 2009, 139-141.
Altschuller, S. and Benbunan-Fich,
R. “In Search of Trust for Newly Formed Disaster Recovery Virtual Teams.” International
Journal of Technology, Policy and Management, Vol. 8, N. 4, December 2008, 383-400.
Gallivan, M. and Benbunan-Fich,
R. “Exploring the Relationship between Gender and Career Outcomes for Social
Scientists: Implications for Research on IS Scholarship,” Information Technology & People,
Vol. 21, N. 2, June 2008, 178-204.
Benbunan-Fich, R. and Koufaris,
M. “Motivations and Contribution Behavior in Social Bookmarking
Systems,” Electronic Markets, Vol.
18, N. 2, May 2008, 150-160.
Benbunan-Fich, R. and Benbunan,
A. “Understanding User Behavior with New Mobile Applications,” Journal of
Strategic Information Systems, Vol. 16, N. 4, December 2007, 393-412.
Arbaugh, J.B. and Benbunan-Fich,
R. “The importance of participant interaction in online environments,” Decision
Support Systems, Vol. 43, N. 3, April 2007, 853-865.
Gallivan, M.J. and Benbunan-Fich,
R. “Analysing IS Research Productivity: An
inclusive approach to global IS scholarship,” European Journal of Information
Systems, Vol. 16, February 2007, 36-53.
Arbaugh, J.B. and Benbunan-Fich,
R. “An investigation of epistemological and social dimensions of teaching in online
learning environments,” Academy of Management Learning
and Education, Vol. 5, N. 4, December 2006, 435-447.
Benbunan-Fich, R. and Arbaugh,
J.B. “Separating the effects of knowledge construction and group
collaboration,” Information and Management, Vol. 33, N. 6,
September 2006, pp. 778-793.
Benbunan-Fich, R. and Mohan, K. “Research
publications in Systems Development during 2000-2004,” Communications
of the AIS, Vol. 17, Article 18, March 2006, pp. 373-390.
Benbunan-Fich, R. “From the Blackberry to the Blogosohere: The Influence of Information Technology in
the recent US presidential elections,” unreviewed feature article in IEEE
Technology and Society, Vol. 25, N. 1, Spring 2006, pp. 6-9.
Benbunan-Fich, R. and Altschuller, S. “Web
presence transformations in the 1990s: An analysis of press releases,” IEEE
Transactions on Professional Communication, Vol. 48, N. 2, June 2005,
131-146.
Benbunan-Fich, R. and Fich, E. “Measuring the value of
redesigning a web presence,” Journal of Electronic Commerce in
Organizations, Vol. 3, N. 1, Jan-March 2005, 35-52.
Gallivan, M. and Benbunan-Fich, R. “A Framework for
Analyzing Levels of Analysis Issues in Studies of E-collaboration” IEEE
Transactions on Professional Communication, Vol. 48, N. 1, March
2005, 87-104.
Arbaugh, J.B. and Benbunan-Fich, R. “In defense of using
quantitative approaches to research networked management learning,” Management
Learning, Vol. 35, N. 2, June 2004, 117-124.
Benbunan-Fich, R. and Fich, E. “Effects of web traffic
announcements on firm value,” International Journal of Electronic
Commerce, Vol. 8, N. 4, Summer 2004, 161-181.
Benbunan-Fich, R. and Hiltz, S. R. “Mediators of the
effectiveness of online courses,” IEEE Transactions on Professional
Communication. Vol. 46, N. 4, December 2003, 298-312.
Benbunan-Fich, R.; Hiltz, S. R. and
Turoff, M. “A comparative content analysis of face-to-face vs. asynchronous
group decision making.” Decision Support Systems. Vol. 34, N.
4, March 2003, 457-469.
Benbunan-Fich, R. "Improving education and training
with Information Technology" Communications of the ACM. Vol.
45 (6), June 2002, 94-99.
Benbunan-Fich, R. "Using protocol analysis to
evaluate the usability of a commercial web site" Information &
Management. Vol. 39, N. 2, December 2001, 151-163.
Hiltz, S.R.; Coppola, N.; Rotter, N.; Turoff, M. and
Benbunan-Fich, R. "Measuring the Importance of Collaborative Learning
for the Effectiveness of ALN: A Multi-Measure, Multi-Method Approach." Journal
of Asynchronous Learning Networks, Vol. 4. Issue 2, 2000. Available
Online.
Benbunan-Fich, R. and Hiltz, S.R. "Effects of
Asynchronous Learning Networks: A Field Experiment." Group Decision
and Negotiation, 8, September 1999, 409-426.
Benbunan-Fich, R. " Assessing
Learning Effectiveness of Asynchronous Computer-Mediated Communications in
the Classroom," Journal of Computer Information Systems,
Vol. XXXIX, n. 4, Summer 1999, 82-97.
Benbunan-Fich, R. and Hiltz, S.R. "Educational
Applications of Computer-Mediated Communications: Solving Case Studies
through Asynchronous Learning Networks." Journal of
Computer-Mediated Communication, 4(3), March 1999. Available
Online.
Benbunan-Fich, R., "Guidelines for Teaching Computer
Ethics using Case Scenarios", ACM SIGCAS, 28 (3),
September 1998, 20-24.
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Case Studies
and Cross-Disciplinary Articles in Refereed Journals
Benbunan-Fich, R. and Springstead,
C. “From levers to clicks: A voting technology decision,” Case Research
Journal. Vol. 23 (1), Winter 2003, 87-108.
Benbunan-Fich, R. and Stoever, W.
“Using Information Technology to promote multi-cultural case teaching: A
pedagogical framework.” Journal of Teaching in International Business.
Vol. 14, N. 2/3, 2003, 13-27.
Benbunan-Fich, R. and Gallivan, M.
“AmericanGreetings.com.” Case
Research Journal. Vol. 22,
N.2, Spring 2002, 85-100.
Benbunan-Fich, R. "Electronic greetings vs. paper
cards: Managerial challenges and entrepreneurial opportunities," Journal
of Applied Management and Entrepreneurship, 5(1), September 1999,
119-134.
Benbunan-Fich, R.; Lozada, H.; Pirog, S.; Priluck, R. and
Wisenblit, J. "Integrating Information Technology into the Marketing
Curriculum: A Pragmatic Paradigm." Journal of Marketing Education.
Vol. 23, N. 1, April 2001, 5-15. Best paper of the year award.
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Book Chapters
Benbunan-Fich, R. and
Fich, E. “Firm value effects of web site redesign.”
In Khosrow-Pour, M. Editor, Utilizing and Managing Commerce
and Services Online, Idea Group Publishers, PA, 2007, 20-41.
Benbunan-Fich, R. and Arbaugh,
J.B. "Gender Differences in Online courses" In Eileen Trauth, Editor, Encyclopedia
of Gender and IT, Idea Group Publishers, PA, 2006.
Benbunan-Fich, R.; Hiltz, R. and Harasim, L. “The online
interaction learning model: An integrated theoretical framework for learning
networks.” In Hiltz and Goldman Editors: Learning Together Online:
Research on Asynchronous Learning Networks. Lawrence Erlbaum
Publishers, NJ, 2005, 19-37.
Arbaugh, J.B. and Benbunan-Fich, R. “Contextual factors
that influence ALN effectiveness.” In Hiltz and Goldman Editors: Learning
Together Online: Research on Asynchronous Learning Networks. Lawrence
Erlbaum Publishers, NJ, 2005, 123-144.
Hiltz, S.R.; Arbaugh, J.B., Benbunan-Fich, R. and Shea, P.
“ALN Research: What we know and what
we need to know about contextual influences.”
In Bourne and Moore Editors: Elements of Quality of Online
Education. Vol. 5, Sloan-C Series, 109-124.
Benbunan-Fich, R. and L. Stelzer
"Computer-assisted learning of Information Systems: Matching pedagogy
with technology." In Eli Cohen,
Editor, Challenges of Information Technology Education in the 21st
Century, Idea Group Publishers, 2002. pp 85-99.
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Refereed
Conference Proceedings
Benbunan-Fich, R. and Mavlanova,
T. “What Does Your Online Pharmacy Signal? A Comparative Analysis of Website
Trust Features,” Proceedings of the 43rd Hawaii International Conference on System
Sciences HICSS-43, Forthcoming, January 2010.
Benbunan-Fich, R.; Adler, R. and Mavlanova, T. “Developing New Metrics for Computer-Based
Multitasking Behavior,” International Conference on Information Systems
(ICIS), Forthcoming, December 2009, Phoenix, AZ.
Benbunan-Fich, R. “11870.com: Tagging Site or Social
Recommendation System?” Proceedings of AMCIS 2009, August 2009, San Francisco, CA.
Benbunan-Fich, R.;
Adler, R. and Mavlanova, T. “Patterns of Home
Computer Usage among College Students: An exploratory study.” Proceedings of
AMCIS 2009, August
2009, San Francisco, CA.
Mavlanova, T. and
Benbunan-Fich, R. “The Effect of Product
Presentation and Website Trust Features on the Perception of Counterfeit
Deception.” Proceedings of AMCIS 2009, August 2009, San Francisco, CA.
Benbunan-Fich, R.;
Adler, R. and Mavlanova, T. “Towards New Metrics
for Multitasking Behavior.” CHI Extended Abstracts. Proceedings of the 27th
international conference on Human factors in computing systems, April 2009, Boston, MA, pages
4039-4044.
Mavlanova, T., Benbunan-Fich,
R. and Kumar, N. “Deception Tactics and Counterfeit Deception in Online
Environments,” Research-in-Progress presentation at the International
Conference on Information Systems (ICIS), December 2008, Paris, France.
Altschuller, S. and Benbunan-Fich, R. “Antecedents to Trust in Ad-Hoc
Emergency Response Virtual Teams,” Information Systems for Crisis Response and
Management
(ISCRAM) Proceedings, May 2008, Washington, DC.
Altschuller, S. and Benbunan-Fich, R. “Investigating the Effects of
Electronic Self-Portrayal on Trust in Virtual Teams,” Research-in-Progress
Poster Presentation, International Conference on Information Systems (ICIS),
December, 2007 in Montreal, Canada.
Benbunan-Fich, R. and Koufaris, M. “Understanding the sustainability of social bookmarking systems.” 6th Workshop on eBusiness (Web 2007), December
9th, 2007, Montreal, Canada.
Benbunan-Fich, R., Hiltz, S.R. and Ocker, R.
“Leadership and Virtual Distance in Virtual Teams: A review and research
agenda,” presented at the 2006 Group Decision and Negotiation Conference,
June 25-28, Germany.
Arbaugh, J.B. and Benbunan-Fich, R. "Examining the influence of
participant interaction modes in web-based learning environments,"
presented at the 2006 Academy of Management Annual
Meeting, August 11-16, in Atlanta, GA.
Gallivan, M. and Benbunan-Fich,
R. “Examining the relationship between gender and research productivity of IS
faculty,” presented at the SIG-MIS-CPR Conference in Claremont, CA, April 2006.
Benbunan-Fich, R. and Hampton-Sosa, W.
“Investments in Web technologies and firm value effects.” Proceedings of
AMCIS 2004, New York, NY.
Arbaugh, J.B. and Benbunan-Fich, R. “Testing the
applicability of learning theories to Web-based MBA courses.” Proceedings of
the 2003 Academy of Management Meeting, Seattle, WA, August 2003, 6 pages.
Selected as Best Paper in Management Education.
Benbunan-Fich, R. and Hiltz, S.R. “Correlates of
effectiveness of learning networks: The effects of course level, course type
and gender on outcomes.” Proceedings of the 35th Hawaii International
Conference on System Sciences HICSS-35, CD-ROM / Abstracts Proceedings, 7-10
January 2002, Big Island, HI, USA. IEEE Computer Society, 2002.
Benbunan-Fich, R. and Springstead, C. “Punch
cards, levers or clicks? A voting technology decision” with C.
Springstead. Proceedings of the North
American Case Research Association (NACRA), October 4-6, 2001, Memphis, TN.
Benbunan-Fich, R., Hiltz, S.R. and Turoff, M. "A
Comparative Content Analysis of Face-to-Face vs. ALN-Mediated Teamwork."
Proceedings of the 34th Hawaii International Conference on System Sciences
HICSS-34, January 2001.
Benbunan-Fich, R. and Gallivan, M. "The threat of
electronic products: The case of AmericanGreetings.com." Proceedings of
the North American Case Research Association (NACRA), October 12-14, 2000, San
Antonio, TX.
Benbunan-Fich, R. "Metaphors of Information
Technology in Management Education." Proceedings of the Eastern Academy
of Management, 37th Annual Meeting, May 10-13, 2000, Danvers, MA.
Benbunan-Fich, R. "The Role of Information Technology
in Higher Education." Proceedings of the Center for Catholic Studies. " Seton Hall University, 1999, pp. 8-11.
Benbunan-Fich, R., "Methods for evaluating
the usability of web-based systems", Proceedings of the Americas
Conferences on Information Systems AMCIS-1999, August, pp. 868-870.
Benbunan-Fich, R. "Leveraging
Management Education with Information Technology *" Proceedings of
the EAM (Eastern Academy of Management) Annual Meeting, 1999, pp. 223-226 (*
winner of the outstanding Management Education and Development paper).
Benbunan-Fich, R. and Hiltz, S.R. "Learning Effects
of Asynchronous Learning Networks: A Comparison of Groups and Individuals solving
Ethical Case Scenarios", with S.R. Hiltz, Proceedings of the Thirtieth
Annual Hawaii International Conference on System Sciences HICSS-31, January
1998.
Benbunan-Fich, R. and Hiltz, S.R. "Evaluating the
Importance of Collaborative Learning in Asynchronous Learning Networks (ALN's)", with S.R. Hiltz. Third
International Conference on ALN, New York,
October 1997.
Benbunan-Fich, R. "An Interaction Meta-Model for
Groupware Theory and Research", Proceedings of the Thirtieth Annual
Hawaii International Conference on System Sciences HICSS-30, January 1997.
Benbunan-Fich, R. "Information Technology in
Organizations: Tool, Machine or Weapon?" Proceedings of the Association
of Management Conference 1995, V.13, N. 1, pp. 147-154.
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Presentations
“Developing New Metrics for Computer-Based Multitasking
Behavior” was presented at the Information Systems Research Workshop of
Baruch College on Nov. 5th,
2009.
“11870.com: Tagging Site or Social Recommendation System?” was presented at the
New Jersey Institute of Technology (NJIT) Research Seminar on April 29, 2009.
“Contributions of Public Resources in Social Bookmarking
Sytsems,” co-authored with R. Arakji
and M. Koufaris, was presented at the Instituto de Empresa, Madrid, Spain on Nov. 26, 2008 and at the Universidad Carlos III, Madrid, Spain on Nov. 27, 2008.
“Impacts of Electronic Self-Portrayal on Newly
Formed Virtual Teams,” co-authored with S. Altschuller, was presented at the Symposium “The
Network Nation and Beyond: A Festschrift in honor of Roxanne Hiltz and Murray Turoff” held
at NJIT on Oct. 12-13, 2007.
“Productivity and Impact of Gerry DeSanctis
Scholarship,” co-authored with M. Gallivan, was presented at the Conference Celebrating
the Life and Scholarship of Gerry DeSanctis, hosted
by the Fuqua School of Business at Duke University, Chapel Hill NC, on March 3-5, 2006.
Discussant of the paper “Being there vs. Being wired: The
effect of collocation on social capital in distributed teams,” by Priscilla Arling and Mani Subramani, presented at the Twenty-Sixth International
Conference on Information Systems (ICIS), held in Las Vegas NV, on December
11-14, 2005.
Presentation at the NJIT
Research Seminar. November 8th, 2004.
Presentation at the Information
Systems Research Workshop (ISRW), Zicklin School of Business, Baruch College,
CUNY. October 21st, 2004.
Presentation at the Information
Systems Research Workshop (ISRW), Zicklin School of Business, Baruch College,
CUNY. October 9th, 2003.
“Creative Destruction: Examining the
influence of e-commerce on information products.” New York Innovation
Research Network (NYIRN) Seminar, New York University, Stern School of
Business. May 31-June 1, 2002.
Presentation at the Georgia State
University, Robinson College of Business, Research Seminar on 4/19/02.
2000, "A Framework for Driving Computerized
Learning Support Decisions." Professional development workshop at the
60th annual meeting of the Academy of Management, August 6, Toronto, Canada.
1999, "Information Technology in the Greeting Card
Industry". Presented at the Second FDU Regional Business Symposium,
Madison, NJ. April 23.
1997, "Supporting
Collaborative Learning in Asynchronous Learning Networks". Invited
Keynote Address for the UNESCO/ Open University Symposium on Virtual Learning
Environments and the role of the Teacher, with S.R. Hiltz, England, April 28, 1997.
1997, "Evaluating the
importance of Collaborative Learning in ALN's" with S.R. Hiltz. ASEE/IEEE Frontiers in Education Conference.
Dissertation
Benbunan-Fich, R. (1997). Effects of computer-mediated
communication systems on learning, performance and satisfaction: A comparison
of groups and individuals solving ethical scenarios. Ph.D.
Dissertation, Rutgers University, Newark, NJ. UMI Dissertation Services #
9729583.
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Book Reviews
“Blended learning in Higher Education” Academy
of Management Learning and Education, Vol. 7, N. 1, March 2008,
135-137.
"Internet Business Models and Strategies: Text and
Cases" The Mid-Atlantic Journal of Business, 36(4),
December 2000, 229-231.
"The Business of e-Commerce: From Corporate Strategy
to Technology" The Mid-Atlantic Journal of Business, 36 (2
& 3), June & September 2000, 143-144.
"Cases in Electronic Commerce." The
Mid-Atlantic Journal of Business, 36(1), March 2000, 69-70.
"Computing Calamities: Lessons learned from products,
projects and companies that failed". The Mid-Atlantic Journal of
Business, 35(2 & 3), June & September 1999, 143-144.
"BLUR: The Speed of Change in the Connected
Economy." The Mid-Atlantic Journal of Business, 34(3),
December 1998, 295-297.
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Publications
in Spanish
Astorga, P. and Benbunan, R. "Information Systems in
Local Governments" (in Spanish). In J.
Kelly comp. La Gerencia Municipal. Caracas: Ediciones IESA, 1993.
Benbunan, R. "History of telecommunications in
Venezuela" (in Spanish). In A. Frances, Alo Venezuela. Caracas:
Ediciones IESA, 1993.
Benbunan, R. and Betancourt, N. "Marketing in an
Inflationary Context" (in Spanish). In A.
Frances and L. Davalos, comps. Inflacion: Economia, Empresa y Sociedad.
Caracas: Ediciones
IESA, 1991.
Benbunan, R. and DiTrolio, S. "The Local Gasoline
Market" (in Spanish), co-authored with S. DiTrolio. Caso
de Estudio IESA (IESA's Case Study), N. 89-2, Caracas: Ediciones IESA, 1989.
Betancourt, N. and Benbunan, R. "The Mayonnaise
War" (in Spanish). Caso de Estudio IESA (IESA's Case
Study), N. 89-1, Caracas: Ediciones IESA, 1989.
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