CISDD’s CITY Internship program has a number of openings for tech support interns in public schools in Brooklyn, Queens, the Bronx and Manhattan. Below is a typical job description for an intern. Please circulate this opportunity to your students. All inquiries should be sent to Joyce O’Brien at joyce.o’brien@mail.cuny.edu.
Thank you!
TECH SUPPORT INTERN
Typical Requirements:
• Current CUNY registered student
• Available to work part-time 19 hrs/week
• Authorized to work under INS laws for on-campus jobs
• Able to pass a criminal background check
Typical Work Responsibilities:
• Conduct hardware/software maintenance on T1 and wireless networked desktop/laptop computers and printers in school tech lab, classrooms, library computers & library system, administrative computers throughout building.
• Deliver to adults/students mini-computer lab lessons (e.g. how to use MS Word, Excel, and attaching files).
• Work w/select vendors to determine best, cost effective and efficient systems.
• Maintains technology equipment inventory
• Creates and maintains systems for laptop distribution and usage
• Works with DOE Help Center to troubleshoot repair issues as needed
• Maintains desktops (new and existing)
• Maintains school’s servers
• Maintain school’s webpage
• Interfaces with building tech team to resolve/address building related technology issues
• Collaborates with teachers to provide support with infusing technology in classes
Typical Skills:
• Full knowledge of Microsoft Operating Systems and related software
• Some web programming skills
• Excellent communication skills
• Interest in working with/around students
• Ability to multi-task, work efficiently, communicate clearly
• Ability and willingness to learn and to teach
Typical Pay Rate:
• $12 per hour
To Apply:
Applicants should send a resume to Joyce O’Brien at joyce.o’brien@mail.cuny.edu. Please note “DOE Tech Support Position” in the subject line. No phone calls please.
Kara Heffernan
Managing Director
CUNY Institute for Software Design and Development (CISDD)
101 West 31st Street, 7th Floor
New York, NY 10001
T: (212) 652-2861
F: (212) 652-2899
Kara.Heffernan@mail.cuny.edu