Radhika Jain is an Assistant Professor of Information Systems in the department of Computer Information Systems at the Zicklin School of Business, Baruch College. Her research interests include business process integration, IT outsourcing, crowdsourcing, and agile software development. She received her Ph.D. in Computer Information Systems from J. Mack Robinson College of Business, Georgia State University in 2006. She holds a Masters degree in Computer Engineering from Stevens Institute of Technology, New Jersey and a Bachelor’s degree in Computer Engineering from Pune Institute of Computer Technology, India.

Journal Publications Radhika Jain, Judy Simon, and Robin Poston, "Mitigating Vendor Silence in Offshore Outsourcing to India: An Empirical Investigation", Journal of Management Information Systems, Forthcoming. Radhika Jain, Robin Poston, and Judy Simon, "An Empirical Investigation of Client Managers’ Responsibilities in Managing Offshore Outsourcing of Software Testing Projects", IEEE Transactions on Engineering Management, Forthcoming. Radhika Jain, Raquel Benbunan-Fich, and Kannan Mohan, "Assessing Green IT Initiatives Using the Balanced Scorecard", IEEE IT Professional, Forthcoming. Robin Poston, Judy Simon, and Radhika Jain, "Managing Offshore Outsourcing: Proven Communication Practices of Client-Vendor Relationships", Communications of the AIS, 27(9), 129-148, 2010. Radhika Jain, "Using Crowdsourcing to Address the Needs of the Bottom of the Pyramid", Cutter IT Journal (The Journal of Information Technology Management), 23(7), 11-17, 2010. Kannan Mohan and Radhika Jain, “Using Traceability to Mitigate Cognitive Biases in Software Development”, Communications of the ACM (51:9), pp. 110-114, 2008. Kannan Mohan, Radhika Jain, and Balasubramaniam Ramesh, "Knowledge Networking to Support Medical New Product Development," Decision Support Systems (DSS), (43:4), pp. 1255- 1273, 2007. Peter Meso and Radhika Jain, "Agile software development: Adaptive systems principles and best practices", Information Systems Management (23:3), pp. 19-30, 2006. Balasubramaniam Ramesh, Radhika Jain, Mark Nissen, and Peng Xu, "Managing Context in Business Process Management Systems," Requirements Engineering Journal (REJ), (10:3), pp. 223-237, 2005. Radhika Jain, "Contextual Analysis of Enterprise Mobile Services Requirements," Journal of International Technology and Information Management (JITIM), formerly known as Journal of International Information Management (JIIM), (14:2), pp. 145-154, 2005. Upkar Varshney, Alisha Malloy, Punit Ahluwalia, and Radhika Jain, "Wireless in the Enterprise: Requirements, Solutions, and Research Directions," International Journal of Mobile Communications (IJMC), (2:4), pp. 354-367, 2004. Upkar Varshney and Radhika Jain, "Issues in Emerging 4G Wireless Networks," IEEE Computer, (34:6), pp. 94-96, 2001.

Teaching At Baruch College CIS 2200: Introduction to Information Systems and Technologies CIS 4670: Special topics course on Globalization and Information Technology CIS 9230: Globalization and Technology CIS 84000: Doctoral seminar on BPM and Outsourcing At University of Memphis MIS 2770: Computer Hardware and Software MIS 2755: Introduction to management information systems MIS 7060: Introduction to programming concepts At Georgia State University CIS 2010: Introduction to computer information systems CIS 3310: Systems design  CIS 3320: Telecommunications for business

Contact Radhika Jain Assistant Professor Department of Computer Information Systems, Suite 11-262 Zicklin School of Business, Baruch College, City University of New York, New York, NY 10010 Phone: (646) 312-3432 Fax: (646) 312-3351 Email: firstname DOT lastname AT baruch DOT cuny DOT edu